The responsibility for quality at Phillips Industries belongs to everyone. Phillips Industries is committed to complying with agreed to customer requirements and to continually improve the effectiveness of its quality management system through preventive and continuous improvement actions and reviewing those actions annually for continued suitability. Phillips shall ensure the Confidentiality of customer contracted products, projects under development and related product information.
All employees have the authority to stop production to correct or prevent a potential product or process problem. Personnel from Quality, Engineering and Customer Service are designated as Customer Representatives on the organizational charts.
Phillips Industries is committed to a total quality operation and will operate within the guidelines of its manual.